Privacy Policy

Privacy Policy

Effective Date: UPDATED 03/07/2025

WorkBoltAI respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or purchase our services. By accessing our site or using our services, you consent to this policy.


1. Who We Are

WorkBoltAI is a digital SEO audit service that provides expert-reviewed website audits in PDF format. We operate under South African law and comply with the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR) for international clients.

Contact: workboltai@gmail.com


2. What Information We Collect

We collect only the data necessary to provide and improve our services. This includes:

  • Full name

  • Email address

  • Website URL or business name

  • Payment and billing information (processed via secure third-party gateways)

  • Responses to intake forms

  • Basic analytics and cookie data (see Section 7)

We do not collect sensitive personal information such as ID numbers, race, gender, religious beliefs, or health data.


3. How We Use Your Information

Your data is used to:

  • Process your order and deliver your SEO report

  • Contact you with updates or clarifications about your order

  • Improve our service and generate anonymized insights

  • Respond to legal obligations or enforce our terms

We do not sell, rent, or share your personal data with third parties, except for essential service providers (e.g., PayFast, Yoco, PayPal) or where legally required.


4. Legal Basis for Processing (GDPR/POPIA)

We rely on the following legal bases to process your information:

  • Consent – you agree when submitting an order or inquiry

  • Contractual necessity – to fulfill our service

  • Legitimate interest – for service improvement, fraud prevention, and legal compliance


5. Data Retention

We retain personal data for up to 12 months after your last order or interaction unless:

  • You request deletion sooner

  • Legal/regulatory obligations require longer retention


6. Your Rights

Under POPIA and GDPR, you have the right to:

  • Access or request a copy of your personal data

  • Correct or delete inaccurate data

  • Withdraw consent at any time (which may impact service delivery)

  • Object to data processing

  • Lodge a complaint with your local regulator

To exercise any of these rights, contact workboltai@gmail.com.


7. Cookies & Analytics

Our site may use cookies and analytics tools (e.g., Google Analytics) to enhance user experience. These tools do not collect personally identifiable information unless explicitly entered into forms.

You can disable cookies in your browser settings at any time.


8. Data Security

We take appropriate technical and organizational steps to protect your data:

  • Secure servers with restricted access

  • Encrypted data storage and transfer

  • Regular system updates and monitoring

If a data breach occurs, we will notify affected users and regulators within 72 hours, as required by law.


9. International Transfers

As a South African-based service, your data may be processed or stored in other jurisdictions depending on your location. All data transfers comply with POPIA, GDPR, and relevant cross-border regulations.


10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or service changes. Updated versions will be posted on this page with the effective date clearly noted.

Continued use of our site after updates constitutes your agreement to the revised policy.


11. U.S. Compliance Statement

While WorkBoltAI is not currently subject to U.S. state-specific data privacy laws such as the California Consumer Privacy Act (CCPA), we are committed to upholding responsible data practices for all users.
U.S.-based users may contact us at workboltai@gmail.com to request access to, correction of, or deletion of their personal information in accordance with applicable privacy expectations.


12. Contact Us

If you have any questions, concerns, or requests regarding this policy or your personal data, please contact:
Email: workboltai@gmail.com


This Privacy Policy forms part of our Terms & Conditions and is legally binding on all users and clients of WorkBoltAI.