Terms and Conditions

Effective Date: 03/07/2025

By accessing this website or purchasing any services from WorkBoltAi, a digital SEO audit and strategy service delivering professional PDF reports based on advanced tool-enhanced analysis and expert review, you agree to the following legally binding terms. Please read them carefully.

1. Acceptance of Terms

• Your use of this website or purchase of any service constitutes your full acceptance of these Terms and Conditions.
• WorkBoltAi reserves the right to modify these terms at any time. Updated terms will be published on this website and announced via email to the address provided or an on-site banner. Continued use after updates confirms your agreement.
• If you disagree with any portion, do not proceed with a purchase or use of services.
• Mandatory Acceptance: During checkout, you must confirm acceptance of these terms by ticking a required checkbox. Without this confirmation, the purchase process cannot proceed. This enhances enforceability in the event of a dispute.

2. Client Expectations

• Service Purpose: WorkBoltAi provides SEO audit reports to identify website issues, offer competitor insights, and recommend actionable fixes. These reports are designed to empower you with clear, non-technical guidance to improve your online presence.
• Delivery Process: Upon order, you will submit details via our form, receive a payment confirmation, and provide additional data post-payment. Reports will be emailed within approximately 5 business days, excluding weekends and public holidays.
• Implementation Responsibility: You are responsible for applying the recommendations. WorkBoltAi offers no support for implementation unless separately agreed upon and paid for.

3. Scope of Services

• Service Offering: WorkBoltAi provides one-time SEO audit reports in downloadable PDF format, offering analysis and recommendations only. We do not implement changes, perform ongoing optimization, or guarantee specific search engine rankings, traffic increases, or revenue growth.
• Report Customization: Reports are based solely on the information you provide (e.g., business name, URL, location). You are responsible for ensuring accuracy and completeness. WorkBoltAi is not liable for suboptimal results due to incorrect or incomplete submissions.
• Delivery Timeline: Reports are typically delivered via email within approximately 5 business days from order confirmation, excluding weekends and South African public holidays. We will notify you via email of any delays due to high demand or technical challenges, providing an updated estimate.
• Limitations: The effectiveness of recommendations depends on your implementation, which is beyond our control. No specific outcomes are assured.
• Service Evolution: WorkBoltAi may improve or modify report formats, audit tools, or scoring criteria at any time to enhance quality. These changes will not affect orders already in production.
• Tool Limitations: WorkBoltAi uses reputable third-party SEO tools. Reports are based on data available at the time of audit. As SEO tools update or experience downtime, some metrics may vary slightly. This variability is normal and outside our control.
• All suggestions are provided for informational purposes only. WorkBoltAi does not guarantee results, rankings, or financial outcomes our gains.

4. Payments, Pricing & Currency

• Pricing: Packages are priced as follows: Basic ($99), Standard ($149), and Pro ($249), with currency automatically determined by your geolocation (ZAR for South Africa, USD for international clients). Prices include applicable taxes and may change with prior notice on this website.
• Payment Methods: Payments are processed securely via PayFast or Yoco (ZAR) for South African clients and PayPal (USD) for international clients. Optional manual EFT details are available upon request post-order.
• Coupons: Promotional codes (e.g., “SA30” for a 30% discount for South African clients, “LAUNCH20” for a 20% discount for all clients) may be applied at checkout, valid for 30 days unless otherwise stated. WorkBoltAi reserves the right to modify, extend, or discontinue codes without prior notice.
• Non-Payment: Orders without full payment will be canceled, and any partial payments will be forfeited.

5. Refund & Cancellation Policy

• Final Sales: Due to the digital and customized nature of our services, all sales are final. Once a report is generated or production begins (post-payment and data submission):
  • No cancellations will be accepted.
  • No refunds will be granted under any circumstances.
  • Unfounded disputes, chargebacks, or refund requests made in violation of these terms may result in permanent account suspension and legal action to recover administrative fees (up to R1,000) and damages.
• Pre-Purchase Support: Contact workboltai@gmail.com before ordering with any concerns. We are committed to assisting you prior to purchase, with a 7-day window to raise issues post-order for clarification.

6. Delivery & Format

• Delivery Method: Reports are delivered in PDF format via email to the address provided in the post-payment form, typically within approximately 5 business days.
• Definition of Delivery: Delivery is deemed complete once the report has been successfully sent to the email provided by the client. WorkBoltAi holds no responsibility for delivery failure due to incorrect information submitted by the client or issues with your email provider (e.g., spam filters).
• Client Responsibility: You must download and securely store the report upon delivery. WorkBoltAi does not provide long-term cloud storage, and delivery links or access expire after 30 days.
• Undelivered Reports: If delivery fails due to an incorrect email address, notify workboltai@gmail.com within 7 days to request resending, subject to availability.

7. Intellectual Property

• Ownership: All WorkBoltAi materials, including reports, layouts, visuals, prompts, wording, copy, and icons, are protected by South African and international copyright laws as our exclusive intellectual property.
• Usage Rights: Clients are granted a non-exclusive, non-transferable license to use their report for internal business purposes only. Reproduction, resale, distribution, sharing, or commercial adaptation without explicit written permission is prohibited.
• Non-Transferable: Reports are licensed for use by the original purchaser only. You may not resell, gift, or transfer access to the report to another individual, company, or entity.
• Client Data: You retain ownership of submitted data (e.g., URLs). WorkBoltAi may use anonymized, aggregated non-personal data to enhance our services, and you may opt out by emailing workboltai@gmail.com.
• Copyright Defense: Unauthorized use will result in immediate cease-and-desist notices, potential lawsuits, and claims for damages, including legal fees (up to R5,000) and lost revenue.

8. Implementation Disclaimer

• Recommendations Only: Audit reports contain actionable suggestions based on current best practices and data, with no guarantees of success. WorkBoltAi does not implement fixes unless separately agreed upon in writing and paid for under additional terms.
• Optional Services: Implementation assistance, if offered, will be scoped with a custom quote and distinct terms.
• AI-Enhanced Outputs: Parts of your report may be generated or assisted by advanced tools and AI. While reviewed for accuracy, automated analysis may contain limitations or interpretive variance. Final judgment and implementation remain your responsibility.

9. Limitation of Liability

• No Warranty: WorkBoltAi provides reports “as is” without any express or implied warranties, including merchantability or fitness for a particular purpose.
• Liability Cap: Our total liability under any circumstances, including breach or negligence, shall not exceed the amount paid for the report.
• Exclusions: WorkBoltAi is not liable for indirect, incidental, consequential, punitive, or special damages, including loss of rankings, traffic, revenue, downtime, data breaches, misuse of recommendations, errors by third parties (e.g., developers), or failure to implement suggestions.
• Third-Party Tools: WorkBoltAi may rely on external audit tools (e.g., SEMrush, Ahrefs). We are not liable for temporary tool outages, algorithm changes, or inaccuracies in third-party data. All final reports are reviewed, but we do not guarantee the uptime or precision of these sources.

10. Privacy Policy & Data Use

• Compliance: WorkBoltAi adheres to the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR) for European clients. We collect only essential data (name, email, website URL, package choice) for order fulfillment.
• Data Usage: Your information is used to deliver reports, send order updates, and improve our services via anonymized, aggregated analysis. It is never sold or shared with third parties unless legally required or with your consent.
• Security: Data is encrypted and stored on secure servers. In case of a data breach, we will notify affected clients within 72 hours and take remedial action. You may request access, correction, or deletion by emailing workboltai@gmail.com, with a response provided within 30 days.
• Opt-In/Out: Ordering consents you to receive order-related emails. Opt out anytime by replying “Unsubscribe,” and see our full Privacy Policy [link] for details.
• Data Retention: Personal data is retained for 1 year or until deletion is requested, in compliance with POPIA.
• Case Study Consent: By default, you agree that anonymized results (without disclosing your name, brand, or sensitive data) may be referenced in future case studies or promotional materials. You may opt out by notifying workboltai@gmail.com at any time.
• Record of Consent: A digital record of your agreement to these Terms and Conditions is securely stored with each order to demonstrate compliance with consent requirements under POPIA.
• Cookie Policy: This website may use cookies and anonymous analytics tools (e.g., Google Analytics) to improve user experience (UX). No personal data is collected via cookies unless explicitly entered through our forms.

11. Jurisdiction

• Governing Law: These terms are governed by the laws of South Africa. Disputes will be addressed through good-faith negotiation for 30 days; if unresolved, jurisdiction falls under the South African courts in Johannesburg.
• Arbitration Option: For international clients, disputes may be referred to binding arbitration under the International Chamber of Commerce (ICC) rules, with costs shared equally, as an alternative to court proceedings.

12. Force Majeure

• WorkBoltAi shall not be liable for delays or failures in performance due to events beyond our reasonable control, including natural disasters, internet outages, government actions, or third-party service disruptions. We will notify you via email of any such delays and provide an updated delivery estimate.

13. Miscellaneous

• Severability: If any term is found invalid or unenforceable, the remaining terms shall remain in full effect.
• Entire Agreement: These Terms and Conditions, along with your order form and any service-specific agreements, constitute the entire understanding between you and WorkBoltAi, superseding all prior communications.
• Contact Information: For questions, support, or to exercise your data rights, email workboltai@gmail.com.
• No Public Misrepresentation: Clients may not use WorkBoltAi reports in public marketing, investor pitches, or websites to imply an official SEO certification or endorsement. The report is for internal decision-making only unless explicitly permitted in writing.
• No Accreditation: WorkBoltAi reports are based on industry-standard practices but do not constitute formal SEO certifications or endorsements from Google or any search engine authority.

14. POPIA Compliance Statement (South African Data Protection Law)

• Commitment: WorkBoltAi is committed to protecting your personal information and complying with the Protection of Personal Information Act (POPIA) of South Africa.
• a) What Personal Information We Collect: We may collect and process the following personal information when you use our website or order services:
  • Full name
  • Email address
  • Business name or website URL
  • Any additional details submitted via our order or contact forms
  • We do not knowingly collect sensitive or unnecessary personal information.
• b) Purpose of Collection: Your information is collected and processed solely for the following purposes:
  • To fulfill your order and deliver SEO reports
  • To communicate service updates or queries related to your order
  • To improve our service offerings through anonymized usage data
  • To meet legal, regulatory, or contractual obligations
  • We will not use your data for unsolicited marketing unless you opt in.
• c) Legal Basis for Processing: We rely on your explicit consent (via checkout opt-in), contractual necessity (to fulfill orders), and legitimate interest (to improve services and protect our platform) to process your data lawfully under POPIA.
• d) Protection of Personal Information: Your data is stored on secure, encrypted systems with restricted access. We implement appropriate technical and organizational safeguards to prevent unauthorized access, disclosure, or misuse. In the event of a breach, we will notify affected parties and the Information Regulator within the required 72-hour window, in accordance with POPIA regulations.
• e) Your Rights Under POPIA: As a data subject, you have the right to:
  • Access or request a copy of your personal data
  • Request correction or deletion of inaccurate or outdated data
  • Withdraw consent at any time (which may affect service delivery)
  • Object to processing for legitimate grounds
  • Lodge a complaint with the Information Regulator of South Africa
  • To exercise these rights, email us at workboltai@gmail.com.
• f) Data Retention: We retain your personal information for 12 months from the date of your last interaction or until you request deletion, unless a longer retention period is required by law or for legal claims.
• g) Third-Party Disclosure: We do not sell or share your personal information with any third parties unless:
  • Required by law
  • Explicitly consented to by you
  • Needed to fulfill your service through a vetted payment processor (e.g., PayFast, Yoco, PayPal) who is also POPIA-compliant

15. Affiliate Clause

• Affiliate Obligations: If you participate as an affiliate or third-party reseller of WorkBoltAi services, you must adhere to these Terms and Conditions in full. Affiliates may not modify WorkBoltAi materials (e.g., reports, marketing content) or represent themselves as official WorkBoltAi staff. Violations will result in termination of affiliation and potential legal action.
• Commission Structure: Affiliate commissions, if applicable, will be outlined in a separate agreement and are subject to these terms.

16. Prohibited Conduct

• Prohibited Use: You may not use WorkBoltAi services to generate content for resale, white-label, or resell the report in any form. Use of WorkBoltAi materials for AI model training, automated scraping, or reverse engineering of our methodology is strictly prohibited. Violations will result in immediate account suspension and legal enforcement, including claims for damages.